Terms of service
TERMS AND CONDITIONS
OVERVIEW
Welcome to Drinkbyn.
The terms “we”, “us” and “our” refer to Drinkbyn. By accessing our website and/or purchasing a product from us, you agree to these Terms and Conditions of Use and Sale.
These terms apply to all users of the website, including visitors, customers, merchants and content contributors.
Please read these terms carefully before using our website. By using this website, you agree to be bound by these Terms and Conditions as well as our Privacy Policy.
If you do not agree to these terms, you should not use this website or our services.
SECTION 1 : USE OF THE WEBSITE
By using this website, you confirm that you are of legal age in your country or region of residence.
You may not use our products or services for any illegal or unauthorized purpose.
You must not transmit viruses, malware or any other destructive code.
Any violation of these terms may result in the immediate suspension of your access to our services.
SECTION 2 : PRODUCTS
We do our best to display our products as accurately as possible. However, product colors and appearance may vary depending on the screen or device used.
All product descriptions and prices may be changed at any time without prior notice.
We reserve the right to limit available quantities or discontinue certain products.
As coffee is a natural product, slight variations in taste, appearance or roast may occur between batches.
SECTION 3 : ORDERS
All orders placed through our website are subject to acceptance and availability.
We reserve the right to refuse or cancel an order for any reason, including suspected fraud, pricing errors or availability issues.
Once an order has been confirmed, it may no longer be possible to cancel it.
For more information about returns and refunds, please refer to our Return and Refund Policy.
SECTION 4 : PRICES & PAYMENT
All prices displayed on the website are in Euros (€) and include VAT where applicable, unless otherwise stated.
Shipping costs are calculated separately at checkout.
You agree to provide accurate, complete and up-to-date payment and billing information for all orders placed through our website.
SECTION 5 : SHIPPING & DELIVERY
Delivery times are provided as estimates only and are not guaranteed.
Drinkbyn cannot be held responsible for delays caused by carriers, customs, weather conditions or other circumstances beyond our control.
Once the package has been handed over to the carrier, responsibility for delivery is transferred to the shipping provider.
SECTION 6 : RETURNS & REFUNDS
Please refer to our Return and Refund Policy for full information regarding returns, damaged products and refunds.
Opened coffee products cannot be returned for hygiene and food safety reasons.
SECTION 7 : INTELLECTUAL PROPERTY
All content on this website, including logos, visuals, text, videos, photographs, graphic elements, product names and visual identity, is the property of Drinkbyn and may not be copied, reproduced, distributed or used without prior written permission.
SECTION 8 : THIRD-PARTY SERVICES & LINKS
Certain content, tools or links available through our website may redirect you to third-party services or websites.
We are not responsible for the content, policies or practices of third-party websites, and we encourage you to review their own terms and conditions.
SECTION 9 : PRIVACY
The collection and use of your personal information are governed by our Privacy Policy.
Our store is hosted on Shopify, which enables us to sell our products and services online securely.
SECTION 10 : ERRORS & INACCURACIES
Information on the website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges or availability.
We reserve the right to correct these errors, update information or cancel an order where necessary.
SECTION 11 : PROHIBITED USES
You may not use the website or its content for illegal purposes, to violate any laws or regulations, to infringe intellectual property rights, to transmit malicious software, to spam, scrape or exploit the website, or to compromise the security or operation of the website.
SECTION 12 : LIMITATION OF LIABILITY
All products and services are provided “as is” and “as available”.
Drinkbyn does not guarantee that use of the website will be uninterrupted, secure or error-free.
To the fullest extent permitted by law, Drinkbyn shall not be liable for any indirect, incidental or consequential damages arising from the use of the website, services or products.
SECTION 13 : GOVERNING LAW
These Terms and Conditions are governed by French law.
Any dispute relating to the use of the website or a purchase made through it shall be subject to the jurisdiction of the French courts.
SECTION 14 : CHANGES TO THESE TERMS
We reserve the right to modify these Terms and Conditions at any time.
Any changes will take effect as soon as they are published on the website.
SECTION 15 : CONTACT
If you have any questions regarding these Terms and Conditions, you can contact us at:
Drinkbyn
contact@drinkbyn.fr